Outcome-first Enterprise AI & Digital Transformation Consulting — Named Principal, No Retainer Theatre
Enterprise AI Consulting & Digital Transformation Engagement Models — Business Tech Navigator
Business Tech Navigator works with founders and operations leaders who are tired of moving fast on the wrong things. We diagnose what is actually slowing the business down, fix the process first, then apply automation and technology where it genuinely earns its keep. Every engagement is scoped in writing, delivered by the person you spoke to, and measured against outcomes you define.
We start by understanding the actual constraint
Most businesses do not have a technology problem. They have a process problem that technology has been asked to fix. We find the real constraint before we recommend anything.
Listen
Free scoping call. You describe what is broken, what you have tried, what good looks like. We ask questions, not sales qualifiers.
Diagnose
We map the constraint — process, operations, technology, or team — and identify what is actually driving the symptom you described.
Scope
Written proposal with explicit phases, deliverables, and success criteria. Fixed-fee or retainer. No open-ended hourly billing.
Deliver
We work alongside your team and hand over artifacts your people can run without us. Good consulting leaves clients more self-sufficient.
Services built around your business problem
We do not sell packaged services that force your problem into our format. The engagements below describe the types of work we take on most often — each shaped around your specific constraints and desired outcomes.
Business Process Optimisation
Your team is busy. Your business is not growing. The problem is usually the same.
The problem
Manual steps, redundant approvals, tribal knowledge and inconsistent execution — the operational drag that nobody has time to fix because everyone is too busy operating in it.
What we do
We map your current workflows, identify where time and money are leaking, redesign the process around outcomes, and document it in a way your team can actually follow. We also train the team on the new way.
Operations Automation
If someone on your team does the same task every week, it can probably be automated.
The problem
Manual data entry, repetitive reporting, copy-paste workflows between systems, chasing approvals over email — the work that should not require a human but currently does.
What we do
We identify what is worth automating, scope the build correctly, and design automation that runs reliably — not a prototype that breaks under real conditions. Integration between your tools, CRM workflows, reporting pipelines, and approval chains.
Technology Strategy & Selection
Buying more software will not fix a broken process. It will just make it faster to break.
The problem
A shortlist of platforms with conflicting vendor claims, no clear criteria for the decision, and a team that will have to live with whatever you choose.
What we do
We build the evaluation criteria from your business requirements, assess the shortlist against real-world constraints, and produce a defensible recommendation with a written rationale. We also help with implementation scoping and vendor negotiation.
Digital Transformation Advisory
Most digital transformation programmes fail because the business case was built around technology, not outcomes.
The problem
A transformation initiative that is losing stakeholder confidence, running over budget, or has stalled because nobody can explain what success looks like anymore.
What we do
We help leadership teams get the narrative, governance, and phasing right — so the programme can actually deliver. Business case validation, phase structuring, risk management, and the stakeholder communication plan that keeps the initiative funded.
AI for Business — Practical Advisory
AI works where the data is clean, the process is defined, and the use case is specific.
The problem
Leadership pressure to adopt AI, but no clear view of where it genuinely helps your business versus where it creates a new category of maintenance problem.
What we do
We cut through the hype and find the real AI opportunities in your business — where it reduces errors, accelerates decisions, or eliminates repetitive work. Data readiness assessment, use case prioritisation, pilot design, and honest implementation planning.
Fractional Operations & Technology Leadership
You need senior operational and technology judgment — but not a full-time hire.
The problem
Critical decisions piling up without a senior operations or technology leader to own them. Founder or MD making calls that should not require their attention, because there is no one else.
What we do
Embedded, part-time leadership — attending the meetings that matter, owning the decisions in your scope, and providing the operational and technology judgment the business needs without the cost or commitment of a full-time executive.
Scope first. Price second. No surprises.
We do not publish a rate card because every engagement is sized around the actual problem — not a standardised package. We work on project fees and monthly retainers, not open-ended hourly billing. You know what you are paying for before you commit.
Every relationship can start with a free scoping call. If we are not the right fit for your problem, we will tell you — and point you toward someone who is.